KET DIGITALProject status for AirOn Physical Therapy
Your patient intake is live. Ana is built and waiting.
A running picture of where your system stands — what's working today, what we're finishing, and the few things we need from you to switch your AI receptionist on.
Live now
intake.aironpt.com
Your own domain and brand. English, Português, and Español. Work injury, auto accident, insurance, and self-pay — plus Physical Therapy, Acupuncture, or both. Open it →
Built & tested
Ana, your AI receptionist
Answers 24/7 in all three languages, takes complete intakes, handles call-backs and scheduling requests, and knows returning patients by name. Ready for your phone line.
The path to 80 patients a day — what your own numbers say
We analyzed your patient records — counts only, no patient details ever leave your portal — and the conclusion is important: getting to 80 patients a day is not a marketing problem, and it does not require buying ads. The patients you need have already walked through your door once. They're being lost at four specific points, and every piece we're building exists to close one of them.
In your records
1,100
Patient charts in your system.
Actively treating
~90
Roughly what 40 visits a day supports.
Quiet drop-offs
~805
Charts still marked active — patients who stopped coming and were never discharged. Almost none were ever followed up.
Can be invited back
~950
Past patients you can compliantly contact about their own care. No ad spend.
Today
40 / day
From plugging leaks
+40 / day
Paid ads needed
0
Ana answers every call, day and night
A referral that reaches voicemail often never calls back. Answering in seconds — in English, Português, or Español — and booking the evaluation on the spot is the single fastest fix.
Online intake captures every referral
intake.aironpt.com means a patient can start at 11pm from their phone. No paper, no phone tag, nothing lost between the doctor's office and your front desk.
The front-desk queue stops silent drop-offs
Your data shows patients quietly stop around visit 5 of a prescribed plan. The queue flags anyone falling behind their plan of care so your team reaches out before they disappear — that's finishing prescribed treatment, exactly as ordered.
Cancelled slots get refilled, not wasted
Reminders cut no-shows, and a standing waitlist offers freed slots the same day. An empty 3pm slot filled is a visit that was about to evaporate.
Referring doctors hear back automatically
Evaluation summaries and progress notes go back to the referring physician without anyone typing an email. Doctors send more patients to the practice that keeps them informed — the one growth channel that compounds.
Months 1–3
First gains
Inviting past patients back starts producing visits within weeks — it's the only lever that pays immediately, and you have ~950 people to invite.
Revenue figures are a model using standard NJ workers'-comp and PIP reimbursement (about $110 per visit) against your current 40 visits a day — three quick reports from WebPT will let us tighten them to your exact payer mix. Reaching 80 a day also means adding treating capacity; we'll plan staffing with you as the schedule fills. Every step above uses only your own patients and your own referrals — fully within healthcare marketing rules.
Where things stand
Done
Phase 1 — Intake foundation, complete
Your online intake, the secure storage behind it, and the front-desk queue — delivered and paid.
Done
Online patient intake, on your domain
Trilingual, all four payment paths, e-signature consent, AirOn-branded. Approved by you — thank you.
Done
Secure, HIPAA-compliant storage
Every submission lands in your portal, scoped to your practice, with the compliance agreements in place.
Done
Front-desk verification queue
Your team reviews each patient before a chart is created — incomplete claims get flagged, which protects your billing.
Done
Ana — built, tested, and independently reviewed
She handles every kind of call — new patients, reschedules, call-backs, messages, and hand-offs to your staff — and logs all of them for your front desk. Emergencies are directed to 911 immediately.
In progress
Ana's voice
We're finalizing how she sounds and picking her voice with you before anything goes live.
In progress
Your agreements
Sent for signature — the Services Agreement, HIPAA Business Associate Agreement, ownership addendum, and mutual NDA.
Next
Your phone line
We connect Ana to a test number, make a live call together, then move your real line over once you're happy.
Next
Portal command hub & documentation workflow
Phases 3 and 4 of your build.
Your documents
Services Agreement
The master agreement for the build — scope, phases, and terms.
Business Associate Agreement
The HIPAA agreement that lets us handle patient information on your behalf.
Addendum A — Ownership & Transferability
Confirms you own the entire system and it transfers with the practice if you sell.
Mutual Non-Disclosure Agreement
Protects both sides' confidential information.
Your documents open right here — no account to create, nothing to install. When you press Finish, they are complete and signed by both of us, and your fully-executed copy is ready to download on the next screen. A copy is emailed to you automatically as well.
Signed — thank you.
Your agreements are complete and signed by both of us. Download your copy below; it includes the Certificate of Completion for your records.
These are the only items standing between here and Ana answering your phones.
Sign the Services Agreement and the three documents with it. They're in your inbox from DocuSign. Signing is what lets us switch Ana on — nothing goes live, and no patient information can be handled, until it's done.Includes the HIPAA agreement that lets us handle patient information, and the addendum confirming you own the entire system.
Send three quick answers. Your cancellation notice window and no-show fee · which front-desk emails should get "new patient waiting" alerts · your Notice of Privacy Practices (or say the word and we'll draft one at no charge).Ten minutes. Call and we'll write it down while you talk. Your intake is already approved — thank you.
Add us to your accounts. Twilio, Deepgram, and Anthropic — add tn@ket-digital.com so we can connect Ana.About fifteen minutes. Never send passwords or keys by email.
Your investment
Item
Status
Amount
Deposit
Paid
$1,000
Phase 1 — Intake foundation
Paid, thank you
$1,000
Phase 2 — Ana, your AI receptionist
Built & delivered — due at sign-off
$1,000
Phase 3 — Portal command hub
On delivery and acceptance
$1,000
Phase 4 — AI documentation workflow
On delivery and acceptance
$1,000
Paid to date: $2,000 · Remaining balance: $3,000, invoiced $1,000 per phase as each is delivered and accepted. Software and usage costs (phone, speech, and AI services) are billed to you directly by those providers on your own accounts — never marked up or run through us.
How we protect your license
Ana handles protected health information, so the order is fixed: agreements signed → we verify every compliance agreement is executed in your vendor accounts → you and I make a live test call together with sample data → only then does she answer a real patient. No patient call touches the system before that's confirmed.